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Terms of Service

WEPLUR
TERMS AND CONDITIONS
Last Updated: June 5, 2026

California Subscribers: You may cancel your Subscription, without penalty or obligation, at any time prior to midnight of the third business day following the date you subscribed.  You must cancel through the External Service that you used to subscribe (Apple, Google), as set forth in more detail in Section 13.  If you subscribed through your Apple ID, refunds are handled by Apple, not WEPLUR.  You can request a refund from Apple through your Apple ID account on your phone or at https://getsupport.apple.com.  For purchases made on Google Play, you can request assistance at https://play.google.com.

  1. INTRODUCTION.

Welcome to WEPLUR.  These Terms and Conditions (“Terms and Conditions”) apply to your use of the online services (the “Services”) provided by AEIOU Holdings LLC, its subsidiaries and affiliated businesses (“AEIOU Holdings,” “WEPLUR” “we,” or “us”) through its website and mobile applications (the “Platform”).

In these Terms and Conditions, the terms “you” and “yours” refer to the person using the Services.

WEPLUR is intentionally designed as a verification-forward, accountability-based platform. It is not a swipe-based dating app. WEPLUR uses identity verification, intentional decision-making mechanics, community-driven recognition badges (“Badges”), and consent-based connection features to cultivate genuine, respectful human interaction.

As further described below, if you do not agree to these Terms and Conditions, you must delete your account and discontinue using WEPLUR immediately.

Please read these Terms and Conditions carefully.

YOU UNDERSTAND THAT BY ACCESSING OR USING THE SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE LEGALLY BOUND BY AND COMPLY WITH THESE TERMS AND CONDITIONS, INCLUDING OUR PRIVACY POLICY.  IF YOU DO NOT OR CANNOT AGREE WITH ANY PART OF THESE TERMS AND CONDITIONS, YOU MAY NOT USE THE SERVICES.  IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, DO NOT CREATE AN ACCOUNT OR USE THE SERVICES.

PLEASE NOTE THAT SECTION 21 (LIMITATION OF LIABILITY) AND SECTION 24 (GOVERNING LAW, DISPUTE RESOLUTION, ARBITRATION, VENUE, SEVERABILITY) BELOW INCLUDE PROVISIONS THAT LIMIT OUR LIABILITY TO YOU AND REQUIRE, WITH LIMITED EXCEPTIONS, THAT YOU RESOLVE ANY DISPUTE WITH US THROUGH FINAL AND BINDING ARBITRATION ON AN INDIVIDUAL BASIS, AND NOT BY A LAWSUIT OR RESORT TO COURT PROCESS.  THIS MEANS THAT (I) YOU ARE GIVING UP, AND YOU WAIVE, THE RIGHT TO HAVE ANY SUCH DISPUTE DECIDED IN A COURT OF LAW BEFORE A JURY OR A JUDGE (EXCEPT AS SET FORTH EXPRESSLY IN THE SECTION TITLED DISPUTE RESOLUTION), AND (II) THAT YOU ARE GIVING UP, AND YOU WAIVE, THE ABILITY TO PURSUE ANY SUCH DISPUTE IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION OR PROCEEDING.SECTION 24 ALSO INCLUDES A MANDATORY PRE-ARBITRATION INFORMAL DISPUTE RESOLUTION PROCESS, SMALL CLAIMS COURT ELECTION, AND ADDITIONAL PROCEDURES FOR MASS ARBITRATION FILINGS THAT AFFECT YOUR RIGHTS.  IN ARBITRATION, THERE IS TYPICALLY LESS DISCOVERY AND APPELLATE REVIEW THAN IN COURT.

We may update these Terms and Conditions from time to time, so check this page regularly for updates.

  • ABOUT WEPLUR AND THE SERVICES.

WEPLUR is an online service that allows users (“Users”) to create profiles, post content that may be viewed by other Users, review content posted by other Users, and communicate with other Users, subject to these Terms and Conditions.

You must at least 21 years old to use our Services (or, if the age of majority is higher than 21 in your jurisdiction, then the age of majority in your jurisdiction) and reside in one of the following countries:  Albania, Andorra, Argentina, Australia, Austria, Belgium, Bolivia, Bosnia and Herzegovina, Brazil, Bulgaria, Canada, Chile, Colombia, Croatia, Czech Republic, Denmark, Ecuador, Estonia, Finland, France, Germany, Greece, Guyana, Hungary, Iceland, Ireland, Italy, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Moldova, Monaco, Montenegro, Netherlands, New Zealand, North Macedonia, Norway, Paraguay, Peru, Poland, Portugal, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Suriname, Sweden, Switzerland, Ukraine, United Kingdom, United States, Uruguay, Vatican City, Venezuela (each an “Eligible Country”) .

The Services include certain Services provided free of charge (“Free Services”) as well as Services for which you must pay a one-time fee, subscription fee, maintenance fee or other fee in order to have access, (collectively “Paid Services”).  These Terms and Conditions apply to both Free Services and Paid Services.

  • YOU MUST BE ELIGIBLE TO USE THE SERVICES

YOU MAY NOT USE THE SERVICES IF YOU ARE UNDER THE AGE OF 21 OR, IF THE AGE OF MAJORITY IS HIGHER THAN 21 IN YOUR JURISDICTION, THEN THE AGE OF MAJORITY IN YOUR JURISDICTION

By creating an account or using the Services, you represent and warrant that all of the following are true:

  • You are an individual and are at least 21 years old (or, if the age of majority is higher than 21 in your jurisdiction, then the age of majority in your jurisdiction);
    • You have the full right, power, and authority to enter into a binding agreement with WEPLUR;
    • You reside in an Eligible Country;
    • You are not listed on any U.S. Government list of prohibited or restricted parties;
    • You are not located in a country that is subject to a US. government embargo, or that has been designated by the US government as a “terrorist supporting” country; 
    • You are not prohibited by law from using our Services;
    • You have not been convicted of a felony or are required to register as a sex offender with any government entity;
    • You do not have any other accounts on our Platform; and
    • You have not previously been removed from our Platform or our affiliates’ services by us or our affiliates, unless you have our express written permission to create a new account.

You are not permitted to create an account on our Platform or use the Services if any of the above is not true.  If at any time you cease to meet these requirements, you will no longer be authorized to access our Services, and we reserve the right, in our sole discretion, to revoke your access to our Services (or any portion thereof) without warning and without liability to you.

We use Stripe’s identity verification service, Stripe Identify, to confirm the identity of our users to prevent fraud and increase trust and safety.  All Users are required to confirm their identity by providing their government-issued ID and other information through Stipe Identify. 

While WEPLUR works hard to ensure we have created a safe and trusting environment for our Users, we are not responsible for the conduct, actions, or compatibility of any Users.  We strongly encourage you to take sensible safety precautions when communicating with or meeting new people online or offline

Please note that we do not routinely conduct criminal background screenings of Users.  However, we reserve the right to conduct any criminal background check, at any time and using available public records, to confirm your eligibility to use the Services.

  • USER CONTENT

We may allow you and other users to post or submit comments, messages, photos, ratings, and other materials to the Platform or send such content directly to other Users (collectively, “User Content”).  You retain any ownership rights you have to your User Content.  However, by submitting any User Content to us, you grant WEPLUR a perpetual, irrevocable, nonexclusive, royalty-free, worldwide, fully paid, and sublicensable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, publicly perform and display your User Content and username or likeness provided in connection with your User Content solely for the purpose of providing the Services to Users and in all media formats and channels now known or later developed without compensation to you for such purpose.  WEPLUR does not use any User Content for any marketing, advertising, or commercial purposes outside of providing the Services.

You warrant that the holder of any worldwide intellectual property right, including moral rights, in the User Content has completely and effectively waived all such rights and validly and irrevocably granted to you the right to grant the license stated above.  You agree that you are responsible for all of the User Content that you provide to the Platform.  We take no responsibility for, and we do not expressly or implicitly endorse, support, or guarantee the completeness, truthfulness, accuracy, or reliability of any of your User Content.  In addition, we shall have the right, in our sole discretion, to edit, duplicate, or alter the User Content in any manner for any purpose that we deem necessary or desirable, and you irrevocably waive any and all so-called moral rights you may have in the User Content. You further agree that you shall have no right of approval and no claim to compensation in connection with the User Content.

Although we have no obligation to screen, edit or monitor User Content, we may elect not to publish, to delete, or to remove User Content at any time and for any reason with or without notice.  Your decision to submit User Content to the Platform is voluntary, and at your discretion.

The Company may preserve and store User Content and may disclose such content if required to do so by law or if we believe in good faith that such preservation or disclosure is reasonably necessary to: (i) comply with legal process (e.g., subpoenas); (ii) enforce these Terms and Conditions; (iii) respond to claims that any User Content violates the rights of third parties; or (iv) protect the rights, property, or personal safety of WEPLUR, its users and the public.

By using our Services, you agree to:

  • Communicate respectfully and non-aggressively;
  • uphold community safety and mutual respect;
  • avoid harassment, manipulation, or coercive behavior;
  • honor consent in all interactions;
  • behave with accountability and maturity; and,
  • avoid passive-aggressive or inflammatory communication patterns.

You may not post or share content that:

  • Contains or depicts nudity, sexual activity or violence or is otherwise obscene, pornographic, indecent, or lewd (provided that nudity and sexual activity may be permitted in private galleries and other portions of our Service we designate and with the consent of the individuals in the content);
  • Is abusive, insulting or threatening, discriminatory or that promotes or encourages racism, sexism, hatred or bigotry;
  • Is unlawful or would constitute, encourage or provide instructions for a criminal offense, violate the rights of any party or otherwise create liability or violate any local, state, national or international law, , including, without limitation, terrorism, human trafficking, money muling, child abuse and exploitation, or the incitement of violence or hatred;
  • Encourages or facilitates activities that may result in harm to another person, including but not limited to promotion of self-harm, eating disorders, dangerous challenges, violent extremism or harmful misinformation;
  • Is libelous, defamatory, invasive of privacy or publicity rights, inflammatory or fraudulent;
  • Contains any private or personal information of a third party without such third party’s consent;
  • Is confidential or that you do not have all necessary rights to disclose;
  • May infringe any patent, trademark, trade secret, copyright or other intellectual or proprietary right of any party;
  • Contains any unsolicited promotions (such as “spam”), political campaigning, advertising or solicitations;
  • Contains advertisements or promotions or otherwise relates to commercial activities, including but not limited to sales, competitions, employment opportunities, solicitation for services;
  • Contains any financial information, or peer-to-peer payment data belonging to yourself or anyone else.  This includes, for example, credit or debit card numbers, payment app usernames, or any other banking information;
  • Contains any viruses, corrupted data or other harmful, disruptive or destructive files or content; or
  • In our sole judgment, is of poor quality, is objectionable, restricts or inhibits any other person from using or enjoying our Services, or may expose WEPLUR or others to any harm or liability of any type.

If you decide to share personal details about yourself with others, you do so at your own risk.  We strongly recommend being careful about what personal information you make public online.

  • PROHIBITED USES AND YOUR RESPONSIBILITIES

You may use the Services only for lawful purposes and in accordance with these Terms and Conditions.  You agree to treat all Users and WEPLUR representatives with courtesy and respect.  You agree to present yourself honestly and respectfully in all interactions, including by providing at least one accurate and identifiable image of yourself where required.

You agree not to use the Services:

  • In any way that violates any applicable federal, state, local, or international law or regulation (including, without limitation, any laws regarding the export of data or software to and from the US or other countries);
  • In any way that may infringe any patent, trademark, trade secret, copyright or other intellectual or proprietary right of any party;
  • In any way that violates the rights of any party or otherwise creates liability;
  • For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate content, asking for personally identifiable information, or otherwise;
  • For the purposes of engaging in harassing, threatening, intimidating, predatory, discriminatory or stalking conduct;
  • For any commercial purpose;
  • To submit confidential or personal information of a third party that you do not have all necessary rights to disclose;
  • To transmit, or procure the sending of, any advertising or promotional material, including any “junk mail,” “chain letter,” “spam,” or any other similar solicitation;
  • To impersonate or attempt to impersonate WEPLUR, a WEPLUR employee, another user, or any other person or entity (including, without limitation, by using email addresses associated with any of the foregoing);
  • For purposes of surveillance, investigation, data collection or on behalf of law enforcement or a governmental agency; or
  • To engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Services, or which, as determined by us, may harm WEPLUR or users of the Services, or expose them to liability.

Additionally, you agree not to:

  • Misrepresent or falsify your identity, age, qualifications, employment history, or affiliations with any person or entity.
  • Create or maintain any profile that does not accurately reflect yourself, or use another person’s image, likeness, or identifying details without their express consent.
  • Create or attempt to create a new account following suspension or termination without our prior written authorization.
  • Create or maintain more than one account;
  • Solicit or request passwords or other personally identifiable information from users for commercial, unlawful, or deceptive purposes.
  • Harass, bully, intimidate, threaten, defame, or otherwise mistreat any user, employee, or representative of the Company.
  • Misuse any feature of our Service as a form of harassment;
  • Farm Badges through coordinated or fraudulent behavior;
  • Artificially inflate contributions or manipulate Badge awards;
  • Attempt to circumvent our identification verification processes;
  • Solicit or request money, goods, or other items of value from users, whether as gifts, loans, or compensation.
  • Submit false, misleading, or bad-faith reports about another user or abuse any reporting or appeals process.
  • Use the Services for any political campaign, fundraising, or to attempt to influence any election or public office.
  • Post, upload, or share content that may reasonably be expected to harm or disparage the reputation of WEPLUR, its affiliates, or its Services.
  • Engage in or facilitate money laundering or other financial crimes.
  • Use the Platform in any manner that could disable, overburden, damage, or impair the Platform or interfere with any other party’s use of the Platform, including their ability to engage in real time activities through the Platform.
  • Use or develop any automated system, artificial intelligence, machine learning tool, data-scraping program, crawler, spider, bot, or similar technology to access, collect, or interact with the Services without written authorization.
  • Use or publish any application programming interface (API), or develop any third-party application or service, that interacts with the Platform or user content without our prior consent.
  • Use any manual process to monitor or copy any of the material on the Platform, or for any other purpose not expressly authorized in these Terms of Use, without our prior written consent.
  • Use any device, software, or routine that interferes with the proper working of the Platform.
  • Introduce any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful.
  • Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Platform, the server on which the Platform is stored, or any server, computer, device or database connected to the Platform.
  • Probe, scan, or test the vulnerability of any system or network related to the Services, or attempt to circumvent security or authentication measures.
  • “Frame,” “mirror,” or otherwise reproduce or display any portion of the Services without written authorization.
  • Use meta tags, code, or other devices referencing the Company’s name, trademarks, or branding to direct users to other websites or services.
  • Attack the Platform via a denial-of-service attack or a distributed denial-of-service attack.
  • Otherwise attempt to interfere with the proper working of the Platform.
  • REPORTING INAPPROPRIATE OR PROHIBITED CONTENT

If you see any inappropriate content or misconduct by other Users, please report it to us at legal@weplur.com

  • RELIANCE ON INFORMATION POSTED

We do not warrant the accuracy, completeness, or usefulness of any User Content.  Any reliance you place on such information is strictly at your own risk.  We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Platform, or by anyone who may be informed of any of its contents.  We are not responsible, or liable to you or any third party, for the content or accuracy of any materials provided by any third parties.

  • WEPLUR’S INTELLECTUAL PROPERTY RIGHTS

The Platform and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by WEPLUR, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

These Terms and Conditions permit you to use the Services and the Platform for your personal, non-commercial use only.  Except for your own User Content, you must not reproduce, distribute, modify, create derivative works of, reverse engineer, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Platform, except as follows:

  • Your device may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials.
  • You may store files that are automatically cached by your Web browser or mobile device for display enhancement purposes.
  • You may print one copy of a reasonable number of pages of the Platform for your own personal, non-commercial use and not for further reproduction, publication, or distribution.
  • If we provide desktop, mobile, or other applications for download, you may download a single copy to your computer or device solely for your own personal, non-commercial use, provided you agree to be bound by our end user license agreement for such applications.

You must not:

  • Modify copies of any materials from the Platform.
  • Use any illustrations, photographs, video or audio sequences, or any graphics separately from the accompanying text.
  • Delete or alter any copyright, trademark, or other proprietary rights notices from copies of materials from the Platform.

You must not access or use for any commercial purposes any part of the Platform or any Services or materials available through the Platform.

If you print, copy, modify, download, or otherwise use or provide any other person with access to any part of the Platform in breach of the Terms and Conditions, your right to use the Services will stop immediately and you must, at our option, return or destroy any copies of the materials you have made. No right, title, or interest in or to the Services or any content on the Platform is transferred to you, and all rights not expressly granted are reserved by WEPLUR.  Any use of the Platform not expressly permitted by these Terms and Conditions is a breach of these Terms and Conditions and may violate copyright, trademark, and other laws.

  • TRADEMARKS

The term “WEPLUR”, the WEPLUR logo, and all related names, logos, product and service names, designs, and slogans are intellectual property of WEPLUR or its affiliates or licensors.  You must not use such intellectual property without the prior written permission of WEPLUR.  All other names, logos, product and service names, designs, and slogans on the Platform are the trademarks of their respective owners.

  1. ACCESS TO THE SERVICES

We reserve the right to withdraw or amend Services, and any service or material we provide on the Platform, in our sole discretion without notice.  We do not guarantee that the Services will be compatible with the device you attempt to access the Services on.  We will not be liable if for any reason all or any part of the Platform or the Services are unavailable at any time or for any period.  From time to time, we may restrict user access, including registered user access, to some parts of the Platform or the entire Platform.

You are responsible for both:

  • Making all arrangements necessary for you to have access to the Services, including having a device that is compatible with and has the specifications necessary to access the Services.
  • Ensuring that all persons who access the Services through your internet connection are aware of these Terms and Conditions and comply with them.

To access the Services or some of the resources it offers, you may be asked to provide certain registration details or other information.  You agree that all information you provide to register with the Platform or otherwise, including, but not limited to, through the use of any interactive features on the Platform, is governed by our Privacy Policy, and you consent to all actions we take with respect to your information consistent with our Privacy Policy.

If you choose, or are provided with, a username, password, or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any other person or entity.  You also acknowledge that your account is personal to you and agree not to provide any other person with access to this Platform or portions of it using your username, password, or other security information.  You agree to notify us immediately of any unauthorized access to or use of your username or password or any other breach of security.  You should use particular caution when accessing your account from a public area so that others are not able to view or record your password or other personal information.

We have the right to disable any username, password, or other identifier, whether chosen by you or provided by us, at any time in our sole discretion for any or no reason, including if, in our opinion, you have violated any provision of these Terms and Conditions.  We reserve the right to reclaim usernames for any reason, including on behalf of businesses or individuals that hold trademark rights or other legal claims in those usernames.

  1. -THIRD-PARTY CONTENT

WEPLUR does not display third-party paid advertisements, does not sell user data, and does not monetize user activity or content. 

The Services may contain hyperlinks, plug-ins, promotions, or features operated by third parties (“Third-Party Features”).  Such Third-Party Features are not under our control, therefore, we are not responsible for the information, products or services described by, or for the content or features of any such Third-Party Features.  Inclusion of any Third-Party Features does not necessarily imply endorsement of the Third-Party Features or any association with its operators.  Your use of these Third-Party Features is at your own risk, and we are not liable to you in any way, either directly or indirectly, for any content, errors, damage, or loss caused by or in connection with use of or reliance on information contained in or provided to Third-Party Features.  You may have identified and arrived at the Services through a Third-Party Feature, and you understand and agree that we are not responsible for the information, products or services described on those Third-Party Features and only these Terms and Conditions will apply to your use of or access to the Services.

In the event of any dispute between you and any provider of a Third-Party Feature, any other user of our Services, or any other entity or individual, you understand and agree that WEPLUR is under no obligation to become involved in such dispute, and you hereby release and indemnify WEPLUR, and its subsidiaries, and affiliates, and all of their respective contractors, directors, officers, employees, representatives, proprietors, partners, shareholders, servants, principals, agents, predecessors, successors, assigns, accountants, and attorneys (collectively, “WEPLUR Parties”) from any and all claims, demands and/or damages (actual or consequential) of every kind or nature, known or unknown, suspected and unsuspected, disclosed or undisclosed, arising out of or in any way related to such disputes or the Services or the features and services therein.  IF YOU ARE A CALIFORNIA RESIDENT, YOU WAIVE CALIFORNIA CIVIL CODE SECTION 1542, WHICH STATES: “A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS THAT THE CREDITOR OR RELEASING PARTY DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE AND THAT, IF KNOWN BY HIM OR HER, WOULD HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR OR RELEASED PARTY.”

  1. FEEDBACK

You are welcome to provide any Feedback to WEPLUR.  If you provide any Feedback to us, we will be entitled to use the Feedback without restriction.  You hereby irrevocably assign to WEPLUR all right, title, and interest in and to the Feedback and agree to provide us any assistance we require to document, perfect, and maintain our rights in the Feedback.  “Feedback” means all suggested improvements to the Services that you provide to us.

  1. PURCHASES AND SUBSCRIPTIONS

WEPLUR offers one tier of Paid Services on a subscription basis.  Fees and payment terms for such Paid Services will be displayed at the point of purchase.

Paid Services may be purchased through the  Apple App Store, Google Play Store, or other external services authorized by WEPLUR (each, an “External Service,” and any purchases made thereon, an “External Service Purchase“).   Please note that your billing relationship is with the party that sold you the Paid Services.  

Payment Authorization

If you make an External Service Purchase, you authorize the applicable External Service to charge your designated payment method in accordance with the External Service’s terms and conditions.  WEPLUR does not control or manage payment processing for External Service Purchases and is not responsible for any related billing, cancellation, or refund issues.

Subscriptions

If you purchase Paid Services on a subscription basis (a “Subscription”), you will be charged a subscription fee, together with any applicable taxes and charges (collectively, the “Subscription Fee”) at the beginning of your subscription and each subscription period thereafter at the then-current Subscription Fee or as otherwise agreed to at the time of your initial subscription.  Such subscription period will be communicated to you at the time of your subscription.  Your Subscription will automatically renew unless you cancel before the end of the current subscription period. 

If you subscribe via an External Service, any account used to purchase the subscription (the “External Service Account”)will be periodically charged until you cancel in accordance with the terms of the External Service.  To cancel your Subscription, log into your External Service Account and follow instructions to manage or cancel your Subscription.  For purchases made via Apple ID, you can request assistance at https://getsupport.apple.com.  For purchases made on Google Play, you can request assistance at https://play.google.com.  Please note that deleting the Platform from your mobile device will not remove your Subscription if purchased via an External Service.

Following cancellation, you will continue to have access to your subscription benefits until the end of your subscription term  EXCEPT AS SET FORTH IN SECTION 14, YOU WILL NOT RECEIVE A REFUND OF ANY PORTION OF ANY SUBSCRIPTION FEE PAID FOR ANY SUBSCRIPTION PERIOD AT THE TIME OF CANCELLATION.  Cancelling your Subscription does not remove your profile from the Services.  To fully terminate your account, please review the terms set forth in Section 17.

Changes to Fees

WEPLUR reserves the right to establish, remove and/or revise the fees for any or all aspects of the Services at any time in WEPLUR’s sole discretion.  WEPLUR may from time to time provide certain users with promotional offers and discounts that may result in different fees for the same or similar Services, and you agree that such promotional offers and discounts, unless also made available to you, shall have no bearing on your use of the Services or the fees applied to you.

Cancellation; Refunds

EXCEPT AS EXPLICITLY SET FORTH IN SECTION 14 BELOW, YOUR PURCHASE IS FINAL AND YOU WILL NOT BE ABLE TO CANCEL THE PURCHASE AND/OR RECEIVE A REFUND OF ANY ONE-TIME PAYMENT OR SUBSCRIPTION FEE AT ANY TIME.  If something unexpected happens in the course of completing a purchase, we reserve the right to cancel your purchase for any reason; if we cancel your transaction, we’ll refund any payment you have already remitted to us for the purchase.

  1. STATE SPECIFIC TERMS

If you live in certain states, you may cancel this agreement within 72 hours of purchasing a subscription.  The following provisions are added to this Agreement for subscribers residing in Arizona, California, Connecticut, Illinois, Iowa, Minnesota, New York, North Carolina, Ohio and Wisconsin: You, the buyer, may cancel this Agreement, without penalty or obligation, at any time prior to midnight of the third business day following the original date of this contract, excluding Sundays and holidays. 

If you reside in one of the states above and you subscribed using your Apple ID, you are eligible for a full refund and your refund requests will be handled by Apple, not WEPLUR.  To request a refund, please contact your External Service directly.  For purchases made via Apple ID, you can request assistance at https://getsupport.apple.com.  For purchases made on Google Play, you can request assistance at https://play.google.com. 

California Users:  California Civil Code Section 1789.3 requires us to provide you with the following information: You may file grievances and complaints with the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs, 400 R Street, Suite 1080, Sacramento, California, 95814, or by telephone at (916) 445-1254 or (800) 952-5210, or by email at dca@dca.ca.gov.

  1. PRIVACY

WEPLUR understands the importance of confidentiality and privacy regarding your personal information.  Please see our Privacy Policy for a description of how we may collect, use, and disclose your personal information.  The Privacy Policy is hereby incorporated into these Terms and Conditions by reference and constitutes a part of these Terms and Conditions.

  1. ASSUMPTION OF RISK

You acknowledge that you assume all risk when using the Services, including, without limitation, any risks associated with interactions with other users, including fraud, abuse, harassment, or other such improper behavior.  You understand that WEPLUR does not routinely conduct criminal background checks.  And while we do attempt to verify the identity of our Users, you acknowledge that this is not a guarantee of safety.

  1. ACCOUNT TERMINATION

You may delete your account at any time using the Platform’s functionalities or by contacting support@weplur.com.  Deleting your account is your sole method of terminating these Terms and Conditions or your relationship with WEPLUR.

WEPLUR may terminate your use of the Services or any of our features or services at any time and for any reason without notice including, for example, for conduct violating these Terms and Conditions. 

The provisions of these Terms and Conditions concerning Services security, prohibited activities, copyrights, trademarks, disclaimers, limitation of liability, arbitration, and resolution of Disputes (as defined below), indemnity and jurisdictional issues shall survive any such termination or any other termination of these Terms and Conditions or your relationship with WEPLUR.

In order to comply with applicable law or other recordkeeping practices in the ordinary course of our business, or to otherwise enforce our rights under these Terms and Conditions, we may retain indefinitely for our records a copy of any and all User Content.  We are not responsible for maintaining any records on your behalf.

  1. REPORTING; CONTACT INFORMATION

If you have questions or concerns about these Terms and Conditions, or wish to report any suspected violations of these Terms and Conditions, please contact us at legal@weplur.com.

  1. ERRORS AND INACCURACIES

Occasionally there may be information on our Platform or in the Services that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability.  We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Services or on any related website or the Platform is inaccurate at any time without prior notice (including after you have made a purchase for Paid Services).

  • DISCLAIMER OF WARRANTY

THE SERVICES ARE PROVIDED ON AN “AS IS” OR “AS AVAILABLE” BASIS.  ANY ACCESS TO OR USE OF THE SERVICE IS VOLUNTARY AND AT THE SOLE RISK OF THE USER.  WEPLUR AND EACH THIRD PARTY OFFERING PRODUCTS OR SERVICES THROUGH THE SERVICES TO THE FULLEST EXTENT PERMITTED BY LAW, DISCLAIMS ALL WARRANTIES AND CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT OF THIRD PARTIES’ RIGHTS, SATISFACTORY QUALITY AND FITNESS FOR PARTICULAR PURPOSE WITH REGARD TO THE SERVICES, AND WITH RESPECT TO ANY INFORMATION, CONTENT, PRODUCT, SERVICE, OR OTHER MATERIAL PROVIDED ON OR THROUGH THE SERVICES OR THE PLATFORM.  WEPLUR DOES NOT WARRANT OR GUARANTEE THE ACCURACY, COMPLETENESS, RELIABILITY, TIMELINESS OR USEFULNESS OF THE SERVICE.  WEPLUR DOES NOT WARRANT THAT THE SERVICE WILL FUNCTION WITHOUT DELAYS, DISRUPTIONS, INTERFERENCES, IMPERFECTIONS, CORRUPTION, CYBER ATTACK, VIRUSES, MALWARE, OR ANY ADVERSE INCIDENT.

  • LIMITATION OF LIABILITY

YOU UNDERSTAND THAT TO THE EXTENT PERMITTED UNDER APPLICABLE LAW AND EXCEPT AS SET FORTH IN THIS SECTION, IN NO EVENT WILL WEPLUR OR THE WEPLUR PARTIES BE LIABLE TO YOU OR TO ANY PARTY FOR ANY CLAIMS, LIABILITIES, LOSSES, COSTS OR DAMAGES UNDER ANY LEGAL OR EQUITABLE THEORY, WHETHER IN TORT (INCLUDING NEGLIGENCE AND STRICT LIABILITY), CONTRACT, WARRANTY, STATUTE OR OTHERWISE, INCLUDING ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES, INCLUDING DAMAGES FOR LOSS OF REVENUES, PROFITS, GOODWILL, USE OR DATA, SERVICE INTERRUPTION, COMPUTER OR MOBILE PHONE DAMAGE, OR SYSTEM FAILURE, OR THE COST OF SUBSTITUTE PRODUCTS OR SERVICES, OR FOR ANY DAMAGES FOR PERSONAL OR BODILY INJURY OR EMOTIONAL DISTRESS, INCLUDING DEATH, ARISING OUT OF OR IN CONNECTION WITH ANY ACCESS, USE OF (OR INABILITY TO USE) THE SERVICES OR ANY SERVICES CONTENT, OR OTHER INTANGIBLE LOSSES ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES.  THIS IS TRUE EVEN IF WEPLUR OR RELATED PERSONS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSSES.

IN NO EVENT SHALL WEPLUR OR THE WEPLUR PARTIES’ TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE) EXCEED IN THE AGGREGATE, THE GREATER OF (I) ONE HUNDRED DOLLARS ($100), OR (II) THE AMOUNT PAID BY YOU, IF ANY, FOR ACCESSING THE SERVICES IN THE TWELVE (12) MONTH PERIOD PRECEDING THE APPLICABLE CLAIM.

Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for damages such as in this section.  Accordingly, some of these limitations may not apply to you.  If you are a resident of a U.S. state that permits the exclusion of these warranties and liabilities, then the limitations in this section specifically do apply to you.

  • INDEMNIFICATION

You agree to defend, indemnify, and hold harmless the WEPLUR Parties from and against any and all suits, actions, claims, proceedings, damages, settlements, judgments, injuries, liabilities, obligations, losses, risks, costs, and expenses (including, without limitation, attorneys’ fees and litigation expenses) relating to or arising from your access to or use of the Services, your User Content, your fraud, violation of law, or willful misconduct, any breach by you of these Terms and Conditions or your violation of any rights of any other person or entity.  We reserve the right to control the defense of any claim by a third party for which we are entitled to indemnification, and you agree to provide us with such cooperation as is reasonably requested by us.

  • CHANGES TO THESE TERMS AND CONDITIONS

Subject to applicable law, we reserve the right, in our sole discretion, to change, modify and/or revise these Terms and Conditions (including any exhibit, policy, annex, or addendum).  Any such changes are effective immediately upon our posting of the updated Terms and Conditions on this page.  In certain circumstances, we may notify you of a change to the Terms and Conditions via email or other means; however, you are responsible for regularly checking this page for any changes.  Notwithstanding the foregoing, any material changes to the Limitation of Liability in Section 21 and the Dispute Resolution provisions in Section 24 below will require your affirmative acceptance. 

You agree that your continued use of the Services following such posting constitutes acceptance of the Terms and Conditions as updated.  If you have these Terms and Conditions cached on a browser, the applicable Terms and Conditions is the most recent version of the Terms and Conditions that appears on a non-cached browser.  You should review the Terms and Conditions on our Platform frequently.

  • GOVERNING LAW, DISPUTE RESOLUTION, ARBITRATION, VENUE, SEVERABILITY

Arbitration Agreement

IMPORTANT NOTE: PLEASE READ THIS SECTION CAREFULLY BECAUSE IT REQUIRES YOU AND WEPLUR TO RESOLVE ALL DISPUTES BETWEEN US THROUGH BINDING INDIVIDUAL ARBITRATION AND LIMITS THE MANNER IN WHICH YOU CAN SEEK RELIEF FROM WEPLUR.  YOU UNDERSTAND AND AGREE THAT, BY ENTERING INTO THESE TERMS AND CONDITIONS, YOU AND WEPLUR ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY AND THE RIGHT TO PARTICIPATE IN A CLASS ACTION.

Except as provided below, any dispute, claim or controversy of any nature arising out of or relating in any way to the use of the Services, the use of the Platform, these Terms and Conditions, or this Arbitration Agreement (as defined below), including without limitation the interpretation, validity, scope, or applicability of these Terms and Conditions or the Arbitration Agreement (hereinafter, collectively, the “Dispute”), which cannot be resolved informally, shall be resolved by binding arbitration on an individual, and not a class or representative, basis under the terms set forth below (the “Arbitration Agreement”).  This Arbitration Agreement applies to you and WEPLUR, and to any of our subsidiaries, affiliates, agents, employees, predecessors in interest, successors in interest, and assigns.  THE PARTIES UNDERSTAND THAT THEY WOULD HAVE HAD A RIGHT OR OPPORTUNITY TO LITIGATE DISPUTES THROUGH A COURT, TO HAVE A JUDGE OR JURY DECIDE THEIR CASE, AND TO PARTICIPATE IN A CLASS ACTION OR OTHER PROCEEDING INVOLVING MULTIPLE CLAIMANTS, BUT THEY INSTEAD CHOOSE AND AGREE TO HAVE ALL DISPUTES AS SET FORTH HEREIN DECIDED THROUGH INDIVIDUAL ARBITRATION.

Disputes Excluded from Arbitration; Opt Out

Disputes where the amount in controversy is less than US$10,000 and filed by you or WEPLUR individually in a small claims court are not subject to arbitration, so long as the disputes remain in such court and advance only an individual (non-class, non-representative) claim for relief. 

In the event of any actual, alleged or threatened violation of WEPLUR’s or its licensor’s, or your intellectual property or other proprietary rights, WEPLUR may immediately resort to court proceedings in a court of competent jurisdiction as set forth below in order to seek immediate injunctive relief without posting of a bond, proof of damages or other similar requirement.  The institution of any action for injunctive relief shall not constitute a waiver of the right or obligation of any party to submit any claim seeking relief other than injunctive relief to arbitration.

To the extent the Ending Forced Arbitration of Sexual Assault and Sexual Harassment Act precludes arbitration of the disputes or claims, such dispute shall be excluded from arbitration.

You may opt out of this Arbitration Agreement by sending a written notice of your decision to opt-out to legal@weplur.com within thirty (30) days of first accepting these Terms and Conditions.

Your opt-out notice must include your full name, the email address associated with your account, and a clear statement that you wish to opt out of arbitration.

Opting out of this Arbitration Agreement will not affect any other part of these Terms and Conditions.

Commencing Arbitration

Notice of Dispute.

Before either party may commence arbitration, the party seeking to initiate a dispute must first send the other a written “Notice of Dispute” containing (1) the claimant’s name, address, and email address, (2) a description of the nature and basis of the claim, and (3) the specific relief sought. 

If you are submitting this Notice of Dispute to us, you must personally sign this Notice of Dispute in order for it to be effective.

If WEPLUR is submitting a Notice of Dispute to you, we will do so to your most recent email address on file.

Informal Dispute Resolution

You and WEPLUR agree to attempt in good faith to resolve any dispute informally for at least 60 days after the Notice of Dispute is received, including by telephone or video conference.  Completion of this informal dispute resolution is a condition precedent to filing any demand for arbitration.

Any statute of limitations will be tolled while the parties engage in the informal dispute resolution process described in this section.

Demand for Arbitration

If the parties are unable to resolve their dispute after participating in the informal dispute resolution process, either party may commence an arbitration in accordance with this Agreement.  To commence arbitration, a party shall send to NAM a demand for arbitration that describes the claim in reasonable detail with the relief sought (a “Demand for Arbitration”).

Users who send a Demand for Arbitration must also send a copy to WEPLUR at legal@weplur.com within seven (7) days of delivery.  If WEPLUR initiates arbitration, we will send notices to you to your mailing address on file with us within the same 7-day period, and if your mailing address is unavailable, we will send it to your email address on file.

Confidential Proceedings

The parties expressly agree that any and all actions taken under the Arbitration Agreement and related provisions, including all filings, orders, judgments, and awards made in any arbitration proceeding, are confidential and may not be disclosed to any third party, except as otherwise may be required by law.

Arbitrator

The arbitration proceeding will be administered by National Arbitration and Mediation (“NAM”) under the NAM’s Comprehensive Dispute Resolution Rules and Procedures (the “NAM Rules”) before a single arbitrator selected pursuant to the NAM Rules.  For a copy of the NAM Rules, please visit https://www.namadr.com/resources/rules-fees-forms.

The decision of the arbitrator will be final and binding.  Any final award or judgment may be filed and enforced in any court of competent jurisdiction.  Any arbitration proceeding may not be consolidated or joined with any other proceeding and will not proceed as a class action.   If NAM is not available, the parties will select an alternative arbitration provider.

Fees

The NAM Rules will govern payment of arbitration fees, except to the extent that the case is a part of a Mass Filing.  Each party will bear its own attorneys’ fees and costs unless the arbitrator determines that applicable law requires an award of fees.

Place and Governing Law

The place of arbitration shall be in King County, Washington, unless otherwise agreed to in writing by all parties to the arbitration.  The parties acknowledge that the Federal Arbitration Act, 9 U.S.C. § 1, et seq., as may be amended from time to time, shall govern the interpretation, enforcement, and proceedings pursuant to this Arbitration Agreement.  To the extent state law is applicable, the laws of the State of Delaware shall apply without regard to conflict of laws provisions.

Survival; Severability

This Arbitration Agreement provision will survive the termination of these Terms and Conditions.  With the exception of any of the provisions under “Class Action Waiver” below, if any part of this Agreement is found to be invalid or unenforceable, then that provision will be severed; however, the other parts of this Agreement will still apply and shall be interpreted to achieve the closest possible intent to the original intent of this section, inclusive of the severed provision.  If a court decides that any of the provisions in the Arbitration Agreement above is invalid or unenforceable because it would prevent the exercise of a non-waivable right to pursue public injunctive relief, then any dispute regarding the entitlement to such relief (and only that relief) must be severed from arbitration and may be litigated in court.  All other disputes subject to arbitration under the terms of the Arbitration Agreement shall be arbitrated under its terms.

Class Action Waiver

YOU AND WEPLUR AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.  Further, unless both you and WEPLUR agree otherwise or in accordance with the paragraph below, the arbitrator may not consolidate one or more person’s claims with your claims and may not otherwise preside over any form of a representative or class proceeding.  If there is a final judicial determination that applicable law precludes enforcement of this section’s limitations as to a particular claim for relief, then that claim (and only that claim) must be severed from the arbitration and may be brought in the State or Federal Courts located in King County, Washington. 

This section shall not preclude the use of bellwether arbitrations, global mediation, or batch arbitrations described below.

Mass Arbitration Procedures

If 25 or more similar arbitration demands are filed involving the same or coordinated counsel, the parties agree that such filings shall be subject to NAM’s Mass Filing Supplemental Rules, including a bellwether process in which a small number of test cases will be arbitrated first.  The outcomes of those test cases may be used to inform the resolution of remaining cases.  All statutes of limitation and filing fees will be tolled for non-bellwether claims until the bellwether process concludes.

  • GENERAL TERMS

Entire Agreement

These Terms and Conditions, as amended from time to time, constitute the entire and exclusive understanding and agreement between WEPLUR and you regarding the Services and supersedes and replaces any and all prior oral or written understandings or agreements between WEPLUR and you regarding the Services.

Governing Law

These Terms and Conditions will be governed by the laws of the state of Washington, except for any disputes, which will be governed by the laws of the state of Washington, without regard to its conflicts of laws rules, and the Federal Arbitration Act.

Assignment

You may not assign your rights under these Terms and Conditions or your relationship with WEPLUR, and any attempted assignment will be null and void.

Waiver

WEPLUR’s failure to enforce any right or provision of these Terms and Conditions will not be considered a waiver of such right or provision.  Except as expressly set forth in this Agreement, the exercise by either party of any of its remedies under this Agreement will be without prejudice to its other remedies under this Agreement or otherwise.

Notices 

You consent to receive communications from WEPLUR in electronic form and agree that all terms and conditions, agreements, notices, disclosures, and other communications that WEPLUR provide to you electronically satisfy any requirement for written notice.

Your Comments and Concerns

All notices of copyright infringement claims should be sent to legal@weplur.com

All other feedback, comments, requests for technical support, and other communications relating to the Platform should be directed to: feedback@weplur.com

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